Shipping policy

At Niranoma, we're committed to dispatching your order as quickly as possible so you can receive your purchase without unnecessary delays.

Order Processing

All orders are packed and dispatched within 1 business day after payment has been received and cleared.

Orders placed on weekends or public holidays will be processed on the next business day.

Shipping

We ship Australia-wide using reputable postal and courier services.

Once your order has been dispatched, tracking information will be provided where available.

Delivery Times

Delivery timeframes are estimates only and may vary depending on your location and the shipping carrier.

While we dispatch all orders promptly, delivery delays may occasionally occur due to circumstances outside our control, including:

We cannot guarantee delivery dates once an order has been handed to the shipping carrier.

Shipping Address

Please ensure your shipping address is accurate before completing your order.

If an incorrect address is provided and your parcel needs to be redirected or resent, additional shipping charges may apply.

Lost or Damaged Parcels

If your parcel is lost in transit or arrives damaged, please contact us as soon as possible.

We'll work with the shipping provider to investigate the issue and help resolve it as quickly as possible.

Local Pickup

Local pickup is available from Delahey, Victoria, by appointment only.

Please contact us after placing your order to arrange a suitable collection time.

Contact Us

If you have any questions about shipping or your order, please contact us:

Email: orders@niranoma.com

Phone: 0498 207 217

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